Chính sách quyền riêng tư

Last updated: September 13, 2026

At Ur Wedding Bestie, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what information we collect when you visit our website, place an order, submit a customization request, or contact us, and how we use that information.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Contact information: Your name, email address, phone number, and other contact details you provide.
Order information: Details about the products you purchase, including your order and transaction information.
Customization information: If you request a customized wedding website, we may collect information you choose to provide, such as your names, wedding date, venue, wedding details, preferred wording, colors, design preferences, and other information needed to create your website.
Photos and inspiration: You may choose to provide photos, wedding concepts, color palettes, Pinterest boards, or other inspiration materials for your customization request.
Messages and communications: Information you provide when contacting us through our website, email, chat, or other communication channels.
Technical information: Information such as your IP address, browser type, device information, and how you interact with our website. This information may be collected automatically through cookies and similar technologies.

You are not required to provide information that is not necessary for your purchase or customization request. Please only share information that you are comfortable providing.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders.
Create and customize your wedding website or other products according to your requests.
Communicate with you about your order or customization project.
Respond to questions and provide customer support.
Send order updates and other service-related communications.
Improve our website, products, and customer experience.
Prevent fraud, misuse, or other unauthorized activity.
Comply with applicable legal requirements.

If you choose to provide photos, wedding details, or inspiration materials, we use them only as needed to provide the customization service you requested.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted service providers when necessary to operate our business and provide our services. These may include:

Shopify, which provides the platform that powers our online store.
Payment providers that securely process your payments.
Email, communication, and customer-support services.
Other service providers that help us operate our website and deliver our products and services.

These providers may process your information only as necessary to provide their services to us.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

4. Your Customization Information

When you submit information for a customized wedding website, we understand that some of these details may be personal.

We use the information, wording, photos, and inspiration you provide to create your requested design. We will not use your submitted wedding details or personal photos for marketing purposes without your permission.

If you would like us to feature your finished design or wedding website as part of our portfolio or social media, we will ask for your permission first.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website, and improve your browsing experience.

Some cookies may be provided by Shopify or third-party services we use.

You can manage or disable cookies through your browser settings. Please note that some parts of our website may not work properly if certain cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites or services, such as Canva, Pinterest, or other platforms.

We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security.

8. How Long We Keep Your Information

We keep your personal information only for as long as reasonably necessary to provide our services, complete your transactions, maintain business records, resolve disputes, and comply with applicable legal requirements.

The length of time we keep your information may vary depending on the type of information and why we collected it.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, where legally permitted.
Request a copy of your personal information in certain circumstances.
Opt out of marketing emails at any time by using the unsubscribe link in our emails.

To exercise these rights, please contact us using the information below.

10. Shopify

Our online store is powered by Shopify, which provides the technology and services that allow us to operate our website and process your orders.

Shopify may collect and process personal information in connection with your use of our website. For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.